Help
EMAIL US

hello@angelaroi.com
We are here to help you 24/7
For emails, we will try to get back to you within 24 hours

TEXT US

857.600.0771
Simply, text us for your inquiries!
We are here to help you 24/7
For texts, we will try to get back to you within 24 hours 

WE ARE SORRY TO REPORT THAT, AT THIS MOMENT, WE ARE UNABLE TO PROVIDE CUSTOMER SERVICE PHONE CALLS. PLEASE REACH OUT TO US WITH EMAILS AND TEXTS

 

FOR INTERNATIONAL ORDERS, VISIT OUR PARTNERS

Worldwide: Ethica
Worldwide: Petit Vour
Australia: Ethical Gallery
Australia: Neena
UK: Naturisimo

FOR PRESS INQUIRIES

press@angelaroi.com

FOR WHOLESALE INQUIRIES

sales@angelaroi.com

FOR AFFILIATE PROGRAM INQUIRIES

press@angelaroi.com

FAQ

Payment method

We accept Paypal, VISA, MasterCard, American Express, and Discover. We do not accept personal checks, money orders or direct bank transfers.

Tracking your order

When we ship out an order, we will send an email with a FedEx package tracking number. You can use the number to track your package.
If you have an account with us, you can check the status of your order at anytime, by simply logging into your account as well.

Change or cancel your order

If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please text our customer care department at:
(857)-600-0771 M-F 9:00AM – 6:00PM EST.

I get an error message when I enter my shipping and billing addresses. What's going on?

If you are receiving an error message, there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly whatyour bank has on file. Please review all information closely and look for any typos. Also, try re-formatting the names and addresses in your billing information (this often solves the issue).

My Order won't go through. What should I do?

If you’re still receiving an error message after reviewing your credit card information, billing and shipping address, make sure you’re using the latest version of your web browser.
Please only click the “Place Order” button once to avoid multiple authorizations.
If you continue to receive error messages, please text Customer Care at:
(857)-600-0771 M-F 9:00AM – 6:00PM EST.

Do I pay sales tax?

Customers outside of New York do not have to pay sales tax. Since our company is based in and operates in New York City, we pay tax for sales generated in NY. Customers from New York will be charged 8.875% of the retail price as stated in NY Sales Tax Guides.

Do you have any store locations?

Yes, on the Internet! We’re an online-focused fashion store, which means you can shop with us 24/7.

Placing an order by phone

We are happy to take your order quickly via text.
Please text our customer care department at:
(857)-600-0771 M-F 9:00AM – 6:00PM EST