At Angela Roi, your unwavering support has fueled our journey. We're thrilled to announce our global reach - our cruelty-free handbags are now available worldwide with international shipping through GlobalShopex. The world can access our products, designed for both style and ethics, with the International Checkout option on the cart page. 

Shipping Locations: Angela Roi, in partnership with GlobalShopex, now ships to a multitude of international destinations. To confirm whether we ship to your location, please consult the International shipping options during the checkout process.

Order Processing and Shipping Times: Your orders will be processed and dispatched within 1-2 business days from our warehouse to the GlobalShopex international shipping hub in Miami. After receiving orders in GSX Hub in Miami, it takes 24 - 48 hours to process the order to ship to the final destination, depending on the region and the chosen shipping method. Estimated delivery times will be provided during the checkout process.

Shipping Fees: Our shipping fees are calculated based on your location and the chosen shipping method. You'll see the fees clearly displayed during the international shipping checkout process. 

Shipping Methods: You, our valued customers, have the flexibility to select from various shipping methods, including standard (10-15 business days) and priority options (5-10 business days). The availability of shipping methods may vary depending on your location. 

Customs and Import Duties: Please note that you are responsible for customs duties, taxes, and import fees on your orders. These charges will be automatically calculated during the international shipping checkout. You can prepay duties and taxes at checkout or pay upon delivery. If you prepay, there are no additional charges upon delivery. For order status inquiries, contact GlobalShopex at customercare@globalshopex.com or call 786-391-4868.

Return Eligibility: We welcome returns within 14 days from the date of delivery for eligible products. To be eligible for a return, items must be in unused, unworn condition, with all tags and packaging intact. Please note that personalized or final sale items are not eligible for returns. 

Return Process: To initiate a return, kindly contact customercare@globalshopex.com customer service for return authorization and instructions. Returns must be shipped to the address provided by Globalshopex’s customer service. Call Toll-Free: +1 (855) 848 8804 or 786 391 4868.

Return Shipping Costs: Kindly note that customers are responsible for return shipping costs, and the shipping fees for the initial purchase are non-refundable.

Refunds and Exchanges: Refunds will be promptly processed once the returned item is received and inspected. At this time, we do not offer exchanges. 

Defective or Incorrect Items: If you receive a defective or incorrect item, please contact our dedicated customer experience team at hello@angelaroi.com for resolution instructions.

Should you have any questions or require assistance, please feel free to contact our customer experience team through hello@angelaroi.com contact channels. 

Angela Roi retains the right to make modifications to this International Shipping and Return Policy as necessary. Any updates will be posted on the Angela Roi website and will become effective upon publication. By making a purchase with Angela Roi, you affirm that you have read, understood, and agreed to these terms and conditions.